02. Employee Training and Development

Training and Development

Introduction

Human resources have an important place in the organizational structure. A team of skilled and knowledgeable employees guides the company's success. Employees are considered the mirror of the organization. The employee, who is full of subject knowledge, is not reluctant to perform his service. Through regular training, a group of talented employees is born within the organization. The organization should provide training, knowledge, experience, and opportunities to its employees to create an efficient and effective employee.

Training and Development

Training and development are the process of imparting knowledge, skills, attitudes, and training to employees to help them improve their job performance and career growth. This process is a current investment for the future growth of the organization (Symonds, 2023).

Main objectives of Training and Development

1. Increasing the knowledge level of tasks.
2. Developing employees' skills on the job.
3. Creating the motivation needed to perform tasks well.

Role of HR Training and Development

1. Liaising with employees and planning their training needs.
2. Creating effective training sessions.
3. Encouraging employees to participate in training sessions.
4. Ensuring that training and development are not a one-off activity but a continuous process.
5. Providing quality and effective training content.

Types of Training and Development

• On the job training

New knowledge and experience gained while doing the job.

• Case Studies

Knowledge gained through thorough study of an event or problem.

• E-Learning

Knowledge and experience gained through information technology methods and online training.

• Job Rotations

Ability to accumulate knowledge in other areas by changing job functions.

• Lectures

Knowledge gained through conversations with knowledgeable parties.

• Internship

A professional learning experience that provides meaningful, practical knowledge related to the field of study or professional interest.

• Coaching and Mentoring

Gaining knowledge and experience under the supervision and guidance of a supervisor.

Benefits of Employee Training and Development

Improve employee performance.

Through training and imparting knowledge, employees undergo specialization in tasks. Through that, their performance will increase, and they will be able to supply the product continuously. Through this, the institution is able to provide a supply equal to the existing demand in the market.

Increase employee engagement and retention.

By creating talented employees, they become a passionate party for the organization. This prevents employees from leaving the organization. Therefore, the organization does not have to incur special costs to recruit new employees.

Enhanced leadership capability

Training and development are important from the bottom employee to the top employee. The strength of the organization will be confirmed by developing leadership skills such as decision-making, identifying problems and solving them, identifying opportunities and threats, etc. And through this, the organization also has the opportunity to create new leaders.

 

Improved customer satisfaction.

By providing continuous training, the employee's knowledge is updated, and through this, they can provide professional service to their customers. Through this, the satisfied customer appreciates the company's service and maintains a long-term relationship with the company, thereby freeing up publicity for the business (Patterson, 2023), (Chellappa, 2023).

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Conclusion

Training and development are very important for employees, who are the lifeblood of an organization, to succeed in both their work and personal lives. Through training and development, the employee's knowledge, skills, attitudes, etc. are developed. A competent employee directly and positively influences the success of the organization.  For this, methods such as online training, case studies, seminars, and on-the-job training are used. Through this, it is possible to provide good customer service, and the company will reach the top of success without any competition. Training and development are the first steps in a successful organization.

 

References

Chellappa, S., 2023. engagedly. [Online]
Available at: https://engagedly.com/blog/importance-implementation-and-benefits-of-training-and-development-program/
[Accessed 30 March 2024].

Mishra, A., 2022. hrone. [Online]
Available at: https://hrone.cloud/training-development-hrm/
[Accessed 30 March 2024].

Patterson, J., 2023. forbes. [Online]
Available at: https://www.forbes.com/sites/forbeshumanresourcescouncil/2023/06/13/creating-a-culture-of-training-and-development-in-the-workplace/
[Accessed 30 March 2024].

Symonds, C., 2023. factorial. [Online]
Available at: https://factorialhr.com/blog/learning-and-development/
[Accessed 30 March 2024].

Workhuman Editorial Team, 2023. workhuman. [Online]
Available at: https://www.workhuman.com/blog/training-and-development-in-hrm/
[Accessed 30 March 2024].